◆ Business Tech Series · by Zactonics.AI ◆
Session 01 · Handout SBOSS Business Tech Series

AI for
Main Street.

A practical, one-hour field guide to using Claude and its siblings to save hours every week — written for the people who actually do Business.

Presented by SBOSS Montgomery · Produced by Zactonics.AI
Duration
60 min
Use cases
7 real tasks
Skill needed
Zero
Cost to start
Free
Small Business · One Stop Shop From Start to Exit, all in one place 39 Dexter Ave · Montgomery
⚠ Read this first Advisory Preamble

Before you
type a word.

A plain-English note on privacy, data, and the rights you're quietly agreeing to trade.

01
The reality

Whatever you paste, somebody can see it.

Every AI service you use has access to everything you type into it. Depending on the service and the plan, that data may be used to train future models, shared with third-party partners, viewed by employees for "quality review," stored indefinitely — or all of the above.

Not every use is evil. But knowing which uses apply to you is your job, not theirs. The default terms rarely favor you.

02
Terms change

Read the agreement. Then remember they can rewrite it.

Meta didn't start out as the company it is today. Facebook, Instagram, and WhatsApp have rewritten their terms of service many times — each update quietly expanding what the platforms can do with what you post. Data once shared in confidence has ended up powering ad targeting, AI training, and products that didn't exist when you signed up.

The same applies to every AI service you're considering. What's private this year may not be private next year. A product that "doesn't train on your data" today may announce a change in a future email you'll scroll past. Grandfathering of old accounts is the exception, not the rule.

03
Paste rules

Rules of thumb for the paste box.

✕ Never paste

Customer SSNs or payment info · employee records · patient health info (PHI) · proprietary formulas or trade secrets · anything covered by a signed NDA · bank account numbers · passwords

⚠ Be careful with

Client names + detailed context together · competitor pricing intel · HR disputes · internal financials · draft legal language · unannounced product plans

✓ Generally safe

Drafting marketing copy · brainstorming ideas · summarizing public documents · learning concepts · reformatting text · editing your own writing

04
The one clause

The one setting that matters most.

Does this service use your inputs to train future versions of its models?

This is the question that separates "I used a tool" from "my work is now somewhere in the next model's training data." Services have different defaults. Some settings are buried three menus deep. Some can only be turned off on paid plans.

Before you paste anything proprietary, find the answer for your plan on your service. Not last year's answer. Not your friend's answer. Your plan, your account, today.

◆ When default isn't enough

If you're regulated or sensitive, consumer-grade AI isn't it.

Law, healthcare, finance, government — anything under HIPAA, SOC 2, FERPA, GLBA, or a specific data-protection requirement — the free version of any mainstream AI is probably the wrong tool. So is a $20/month consumer subscription whose terms you didn't read line-by-line.

A private or custom deployment through Zactonics.AI keeps your data on terms you actually control — in enterprise channels with explicit privacy protections, or in your own infrastructure — while still giving you the same power. If you have specific questions about what a service is doing with your data, or you want to ensure you aren't quietly giving away rights, that's exactly the conversation to have before you start pasting.

"Your data is your data.
Until you paste it somewhere it isn't."

§ Orientation

Three ground rules.

01

Use your own business.

The prompts work better when the context is real — your shop, your customers, your headaches.

02

Treat Claude like a brand-new hire.

Smart, fast, eager to help — but needs to be told what you need. The quality of the answer depends on the quality of your ask.

03

Don't paste anything you wouldn't hand a contractor.

No passwords, no customer social security numbers, no sensitive financial records. See the privacy advisory above for the full list — it matters more than it looks like it does.

§ 01 — The Framework

Most bad AI output
isn't the AI's fault.

It's a one-line prompt asking for a five-paragraph result. The fix is a simple habit: before you hit Enter, walk through five ingredients.

C
Context

What's the situation? Who are you? Who is this for?

R
Role

Who should Claude be? Copywriter, CFO, lawyer, friend?

A
Ask

What exactly do you need? Be specific.

F
Format

Email, list, table, 200 words? Shape it.

T
Tone

Warm, professional, punchy, Southern-friendly?

A weak prompt

"Write a marketing email for my bakery."

Generic output. Robotic. No voice. You'll throw it away.
A CRAFT prompt

I own Sweetwater Bakery in downtown Montgomery. We specialize in from-scratch Southern desserts and weekday lunch plates. Act as a friendly copywriter. Write a promotional email to our existing customer list announcing our catering menu for graduation season. Under 200 words, with a clear subject line and one CTA button. Tone: a note from a neighbor, not a chain restaurant.

Rule of thumb

If your prompt fits in one line, it's probably too short. Aim for three to six sentences. If the first draft isn't quite right, don't start over — just say what to change.

§ 02 — The Playbook

Seven tasks. Ready to run.

Click a card to see the exact prompt. Copy, paste into Claude, fill in the brackets.

§ 03 — Claude's Toolkit

More than a
chat window.

A few built-in features punch way above their weight for small businesses. Here's what each one does and when to reach for it.

Feature 01

File Uploads

Summarize, analyze, or rewrite any document — contracts, PDFs, spreadsheets, invoices. Drag and drop into chat.

Feature 02

Web Search

Current competitor pricing, Montgomery events this month, recent legal changes — pulled live off the web.

Feature 03

Projects

Give Claude a permanent briefing on your business. Every new chat starts with your voice, menu, and FAQ already loaded.

Highest-leverage move
Feature 04

Artifacts

Anything long or visual — a full document, a flyer, a table, a simple webpage — gets its own editable side panel you can download.

Feature 05

Image Upload

Read a handwritten invoice, transcribe a whiteboard, extract info from a photo of a receipt or flyer.

Feature 06

Voice Mode

In the truck or on the floor? Dictate the situation, let Claude draft a response, hear it back. Mobile only.

Pro Move

Set up a Project. Once.

Inside claude.ai, click ProjectsNew Project. Paste this as the instructions. Upload your About page, a few sample emails, your price list, your FAQ. Every future chat starts pre-briefed.

We are [BUSINESS NAME], a [WHAT YOU DO] serving [WHO] in Montgomery, Alabama. Our brand voice is [3 WORDS]. Our typical customer is [DESCRIBE]. When I ask for writing, match this voice. When I ask for advice, consider we're a small team with a limited budget. Always ask clarifying questions before producing long output.
§ 04 — The Landscape

The commercial AI tool shortlist.

Claude is powerful, but it's not the only game on Main Street. Here are six commercial tools worth knowing about in 2026 — with honest pros, cons, and what each actually costs.

Best all-rounder

Claude.ai

If you buy one, buy this. Handles 5 of the 7 use cases in the workshop with no plugins required.

Best for brand voice

Jasper.ai

If you crank out high-volume marketing copy and need consistent tone across team members, Jasper's brand-voice training is hard to beat.

Best support channel

Zendesk AI

Only worth it if you're drowning in customer tickets and already pay for Zendesk. Otherwise, overkill.

§ 04 · Part Two

Looks matter, too.
Design tools.

Writing is half the job. The other half is making it look like you meant it — flyers, decks, graphics, one-pagers. These are the six tools most small businesses should know about for design and presentations.

Where most businesses start

Canva

All-purpose · Presentations · Social · Print
Free / $
+ Magic Studio AI
Best for
Flyers, social posts, slide decks, one-pagers, print ads, menus, invoices, anything visual. If you only learn one, learn this.
4.7 5,000+ · G2
Pros: Massive template library, forgiving drag-and-drop, generous free tier, Brand Kits for teams, and Magic Studio for AI image/resize/copy.
Cons: Work can look "Canva-generic" if you don't change the template. Key features paywalled. Gets sluggish with large files.

Adobe Express

Canva alt · Adobe ecosystem
$
Best for
Teams already using Photoshop or Illustrator who want a quick-design layer.
4.5 G2 · High volume
Pros: Tight Photoshop/Illustrator integration, Firefly AI for image generation, handsome defaults.
Cons: Requires Adobe account, steeper interface, pricier at scale than Canva.
2026 breakout

Gamma

AI-first presentations
Free / $
Best for
Drafting a full investor or client deck in under five minutes from a single prompt.
4.8 G2 · 800+
Pros: Generates full decks from one prompt, modern auto-layouts, fast iteration, embeds charts and video.
Cons: Limited brand customization, decks can feel same-y, export to PPT is serviceable but not pristine.

Beautiful.ai

Smart slide design
$$
Best for
Small teams who want slides that never look ugly but don't want to learn design.
4.6 G2
Pros: "Design rules" auto-fix bad slides, strong team collab, handsome polished templates.
Cons: Less free-form than PowerPoint, pricing higher than Gamma, less viral momentum.

Visme

Infographics · Data viz
Free / $$
Best for
Infographics, interactive content, proposal decks with real data inside.
4.5 G2
Pros: Best-in-class infographic templates, interactive content, excellent data charts.
Cons: Steeper learning curve than Canva, UI feels dated in places, fewer general templates.

Figma

Pro tool · Collaboration
Free / $$
Best for
Teams with real design chops. Brand systems, web mockups, polished printables.
4.7 G2 · 10,000+
Pros: Industry standard, real-time multiplayer, huge plugin ecosystem, FigJam for brainstorming.
Cons: Overkill for a one-off flyer, no opinionated templates, AI features still catching up to Canva.
Start here

Canva

If you buy one design tool, buy this. It covers 90% of what a small business needs.

Fastest deck

Gamma

Client pitch due tomorrow? Type the idea, get a deck draft in five minutes. Polish in Canva after.

Most polished

Figma

If you have someone design-inclined on the team, Figma will take your brand further than Canva ever will.

◆ Pro move
Stack them.
The small businesses that get the most out of these tools don't pick one — they chain them. Claude writes the copy → Gamma drafts the deck structure → Canva polishes the brand → done in 45 minutes instead of four hours. The workflow matters more than the tool.
§ 05 — The Agent Era

Meet the AI
workforce.

The tools on the previous page help you do tasks. Agents are different — they're persona-driven, persistent, and in 2026 they can actually talk to each other. The market has split three ways.

Category 01

Autonomous Employees

Persona-driven workers with set roles. You message them like staff. They do the job.

Marblism · Sintra · Lindy · Dooza
Category 02

Modular Agents

Custom low-code agents you configure step-by-step. Power, at the cost of setup time.

Relevance AI · n8n · Zapier
Category 03

App Builders

"Vibe coding." Describe the software you want, get a working app. Not employees — architects.

Lovable · Bolt · Replit Agent
Featured

Marblism.

The "department" approach $40/mo
The
Brain
2026
◆ 2026 flagship update

A shared memory for the whole team.

Marblism's big 2026 shift is a layer they call "The Brain" — shared context that lets their five AI employees talk to each other. If Penny (Writer) drafts a blog, Sonny (Social Media) automatically sees it and prepares the LinkedIn posts. You stop being the middleman shuffling data between agents.

◆ The Roster
Message them like staff — they already have a job description.
E
Eva
Assistant
Inbox · calendar · admin
S
Sonny
Social Media
Posts · captions · visuals
P
Penny
Writer
Blogs · emails · long-form
S
Stan
Sales / CRM
Leads · outreach · pipeline
R
Rachel
Operations
Tasks · research · prep
Where Marblism wins
  • Inter-agent communication
    Penny drafts a blog → Sonny automatically prepares the LinkedIn posts. You don't act as the middleman moving data between tools.
  • Contextual CRM integration
    Stan now supports CSV imports/exports — categorizes leads from your existing tools and fires off personalized outreach sequences instantly.
  • Zero-prompt workflow
    Unlike ChatGPT, you don't "prompt" them — you message them. Each persona has a job description baked in.
Where it falls short
  • Visual glitches
    Sonny still struggles with complex graphic design — occasionally hallucinating extra logos or misspelling text in images.
  • Hallucination risk
    Eva can flag legitimate emails as spam, or draft overly-enthusiastic responses to a cold lead.
  • Rigid roles
    You're limited to their five employees. Want a niche AI Legal Compliance officer? You can't build one from scratch.
⚠ Read before using

Security & Data Protection.

Marblism · Pre-flight check
!
◆ Short answer

Treat Marblism like a cloud AI dev tool
not a secure data platform.

Great for generating apps. But assume limited guarantees around sensitive data unless explicitly documented by them.

01
What happens to your data

When you use Marblism, you typically provide:

Prompts
Your app idea, your business logic.
Sample data
Schemas, seed content, structural hints.
Generated code
Stored on their platform until you export it.

That data may be processed by AI models, stored temporarily or persistently, and potentially used to improve the service unless otherwise stated. Profile is similar to Replit or Vercel — not a regulated data vault.

Expected (not guaranteed)
  • Transport security
    HTTPS / TLS encryption in transit.
  • Basic access controls
    Account auth (login / password, maybe OAuth).
  • Cloud hosting controls
    Standard AWS / GCP / Azure-level protections.
Unless a formal security whitepaper says otherwise
Do not assume
  • HIPAA compliance — no BAA available.
  • SOC 2 / FedRAMP guarantees.
  • Data isolation — multi-tenant risk.
  • No-training-on-your-data policies.
  • Fine-grained RBAC / ABAC controls.
  • Audit logs suitable for compliance.
◆ Real risk areas

Where things actually go wrong.

If your work touches case systems, medical records, or AI pipelines — these are the ones that bite.

A
Prompt leakage

Paste proprietary workflows, sensitive schemas, or customer data — and it may surface via model training, server logs, or internal debugging sessions.

B
Generated code exposure

Your generated app lives on their system unless exported. Compromise the account, compromise the code.

C
No data-residency control

You likely cannot control where data is stored geographically — a problem under regional regimes (GDPR, state laws, contractual limits).

◆ The traffic-light rule
What you're allowed to feed it.
Green · Go

UI layouts &
generic schemas.

Scaffolding, boilerplate, non-sensitive prototypes.

Yellow · Caution

Business
workflows.

Sanitize first. Strip identifiers. Use synthetic data where you can.

Red · Never

PHI · PII ·
classified · IP.

Zero exceptions. Not even for a quick test.

◆ Safe usage pattern

Treat it as a non-secure input zone.

  • Use fake / synthetic data only.
  • Generate scaffolding — not real business logic.
  • Export code immediately to your own repo.
  • Delete from the platform once you've moved it.
◆ Secure architecture approach

Upstream: Marblism. Downstream: you.

Let Marblism produce UI scaffolding and CRUD boilerplate. Then integrate it into a hardened stack you control:

  • → Keycloak for auth
  • → OPA or Cedar for ABAC
  • → Your own backend (Spring Boot / Java 21)
  • → Encrypted storage (S3, Postgres w/ at-rest encryption)
◆ Bottom line

Marblism is a productivity tool, not a secure data platform.
Use it like a code generator. Then move everything into your pipeline.

It is not suitable for regulated or sensitive data.

Similar services.

Agents & Employees · 2026

The market has split into Autonomous Employees (like Marblism) and Modular Agents (like Relevance). Here's where each one fits.

Sintra AI

Teams & Collab
Best for

Teams that want AI "interns" with explicit approval gates on every action.

2026 context

Features 12+ helpers. Unlike Marblism's set-and-forget, Sintra often requires explicit approval for every action — prevents errors but increases "approval fatigue."

Lindy AI

Deep Integrations
Best for

Workflows already spread across Slack, Notion, and Gmail.

2026 context

The "bridge" king. Marblism is a closed ecosystem; Lindy lives inside your existing tools and executes micro-tasks across 1,000+ apps.

Relevance AI

Custom Complexity
Best for

Complex data (like a 500-page manual) where an agent must answer strictly from it.

2026 context

A low-code agent builder. Build an agent that follows a 50-step logic tree over internal company databases. High learning curve, high ceiling.

Dooza

Sales Ops
Best for

Teams whose primary job is cold outbound at volume.

2026 context

Specifically tuned for high-volume outbound. Beats Marblism for heavy hunting but lacks the general business "department" feel.

◆ Detour · App-focused alternatives

Not employees — architects.

These tools don't do your marketing. They build the software you wish you could buy off the shelf.

"Vibe coding"
01 · The Leader

Lovable.dev

The 2026 leader for non-tech MVPs. Describe a SaaS idea in plain English — it generates a full React frontend with a Supabase backend.

"Managed." It makes the design decisions for you.
02 · The Open One

Bolt.new

Browser-native environment. More open than Lovable — gives you access to the file structure and terminal.

Best for builders who want to see under the hood.
03 · The Hybrid

Replit Agent

An IDE first. Best when you want to code with the AI rather than let it build everything in a black box.

You stay in the driver's seat. The AI is co-pilot.
◆ Decision helper

Which one
fits?

One-sentence filters. Pick the one that describes you best.

Marblism
You're a solopreneur who wants a "marketing / ops department" for $40/mo and doesn't want to touch an API or a logic tree.
Sintra AI
You have a small team and want AI "interns" who check in with you before they post or send anything.
Relevance AI
You have complex data (like a 500-page manual) and need an agent that answers specific customer questions based strictly on that data.
Lovable
You don't want an employee. You want to build your own app or platform to sell.
§ 06 — Done For You

Don't want to do it
yourself?

Zactonics AI is a done-for-you concierge service built for owners who'd rather run their business than learn prompt engineering. We set up your AI workflows, train them on your voice, and hand you a system that just works — so Monday morning feels lighter instead of louder.

01
Voice Training

Sounds like you.

We ingest your past emails, website, and social posts to teach the model how you actually talk — so nothing you send ever starts with "In today's fast-paced world."

02
Prompt Library

Tested, not templated.

Every prompt in your library is built around a real workflow in your business — drafted, tested, and refined until the output lands right on the first try.

03
White-Glove Setup

We do the onboarding.

Account setup, project configuration, document uploads, and two 30-minute training calls with you and your team. You're running by day seven.

How it works

Three weeks. Then it runs.

  1. Week 01
    Discovery interview.
    We sit down with you for 90 minutes. What do you write every week? Where does your time leak? What does "good" actually sound like for your brand?
  2. Week 02
    Build & train.
    We build your custom Claude Project, load your voice file, your FAQ, your product catalog — and write the first round of prompts tied to your real tasks.
  3. Week 03
    Train your team & hand off.
    Two training sessions, a living playbook, and 30 days of free email support. After that you own the whole system — no lock-in, no subscription fees.
See it for yourself

Take the concierge for a spin — right here.

Pick a task. Give it a few details about your business. Watch what comes back. This demo uses static sample output — the real service plugs directly into Claude with your trained voice and context. Your history is saved locally in your browser so you can come back to it later.

§ 07 — Refrigerator Magnet

Pin this next
to your desk.

Do
  • Give Claude a role. "Act as a copywriter." "Act as a CFO reviewing this."
  • Show, don't tell. Paste examples of what "good" looks like.
  • Specify the format. Length, structure, table vs. paragraphs.
  • Tell Claude what NOT to do. No buzzwords, no fake stats, no generic advice.
  • Start a new chat for a new topic. Keeps context clean.
  • Ask for 3 options when you can't decide what you want.
Don't
  • Ask open-ended "what do you think?" expecting useful output.
  • Assume Claude knows your brand, your customers, or your history.
  • Accept the first draft if it's off — iterate in plain English.
  • Paste anything sensitive. Passwords, SSNs, payment info, PHI.
  • Trust a statistic or citation without verifying it yourself.
  • Substitute for a lawyer, doctor, or CPA on real-risk decisions.
§ 08 — The Plan

Your Monday
morning plan.

The people who get the most from AI are the ones who use it within 48 hours of learning about it. Here's the 50-minute plan to make sure that's you.

01
~20 min

This weekend

  1. a. Go to claude.ai and create an account.
  2. b. Create a Project for your business. Paste the instructions from the Claude Tools section.
  3. c. Upload three things: your About page, a past email you were proud of, your price list.
02
~30 min

Monday morning

  1. a. First 10 min — pick your most time-consuming weekly writing task. Run a CRAFT prompt.
  2. b. Next 10 — take a real customer email from last week. Paste into the reply drafter prompt.
  3. c. Final 10 — generate one week of social posts. Schedule them.
03
Ongoing

Over the next month

  1. a. Every time you write from scratch — stop. Ask Claude for a first draft.
  2. b. Keep a note of prompts that worked. That's your playbook.
  3. c. Teach one person on your team. Compounding starts when it's not just you.

You already know your business. Claude just helps you get it out of your head, onto the page, and out the door — faster.

Copied.